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School of Business & Management

Lead organizations with commercial judgment and operational discipline. The School of Business & Management develops the practical judgment required to coordinate people, resources, customers and change. Programs move beyond abstract management theory by asking learners to diagnose operating problems, interpret performance information, build implementation plans and communicate decisions to stakeholders.

School 018 programsCertificates and diplomasCorporate delivery available
The school proposition

Lead organizations with commercial judgment and operational discipline.

The School of Business & Management develops the practical judgment required to coordinate people, resources, customers and change. Programs move beyond abstract management theory by asking learners to diagnose operating problems, interpret performance information, build implementation plans and communicate decisions to stakeholders.

The school curriculum is organized around role performance. Each program specifies what learners should be able to interpret, produce, decide and communicate. Entry programs establish language and process awareness; applied certificates build a defined capability; diplomas integrate multiple responsibilities; advanced programs concentrate on leadership, risk or specialist judgment.

Learners may complete a single course, progress through a school pathway or combine electives from other schools. Cross-school choices are planned around a career outcome rather than treated as unrelated additional subjects.

8programs in the school portfolio
Foundationentry route available
Intermediatehighest pathway level

Who this school serves

  • Career starters who need a structured entry into the discipline
  • Working professionals improving performance in a current role
  • Role changers who need both foundation and applied evidence
  • Supervisors and specialists preparing for broader accountability
  • Organizations building consistent role standards across teams
Curriculum architecture

Six connected learning domains.

The domains below organize curriculum review, elective planning and corporate customization. They also help learners see how an individual program fits into the wider discipline.

Business strategy and execution
Operations and process improvement
Project and change management
Human resources and organizational development
Marketing, sales and customer value
Entrepreneurship and small-business management
Professional context

Capability is more than technical accuracy.

Learners are expected to communicate, document, consider risk, understand stakeholders and explain the reasoning behind important work. These expectations appear throughout the curriculum rather than in one isolated professionalism module.

Complete school portfolio

Programs from foundation to advanced practice.

Open each program to review its curriculum, intended audience and assessment evidence. Delivery hours describe guided learning and do not include all independent study or capstone preparation.

FoundationBM-110

Certificate in Business Administration

A practical introduction to how organizations plan work, serve customers, control information and coordinate daily operations. Learners build core administrative judgment through schedules, workflow maps, meeting records, service standards and a small operational improvement project.

Professional Certificate10 weeks / 60 guided hoursClassroom, live online or blended
Curriculum and assessment
  • The organization and its operating environment
  • Professional administration and records
  • Business communication and meeting practice
  • Customer and internal service
  • Work planning, priorities and controls
  • Applied office improvement project

Assessment: Knowledge checks, document portfolio, workflow assignment and final presentation.

Designed for: Career starters, administrative staff and employees moving into coordinated office or operations roles.

IntermediateBM-205

Professional Diploma in Business Management

An integrated management program covering commercial context, people, finance, marketing, operations and strategy. Participants examine a business as a connected system and complete a capstone that converts diagnosis into an implementable performance plan.

Professional Diploma24 weeks / 168 guided hoursBlended with scheduled workshops
Curriculum and assessment
  • Managing organizations and stakeholders
  • Marketing and customer value
  • Finance for managerial decisions
  • Operations and performance systems
  • People management and organizational behavior
  • Strategy, implementation and capstone consulting project

Assessment: Case analyses, management reports, group simulation, financial exercise and capstone defense.

Designed for: Supervisors, coordinators, business owners and professionals preparing for broader management responsibility.

View full program specification →
IntermediateBM-220

Project Management Practice

A tool-based course for defining, planning, controlling and closing projects. Learners produce a business case, work breakdown structure, schedule, risk register, budget baseline, stakeholder plan and closeout review for a realistic project scenario.

Applied Certificate12 weeks / 72 guided hoursClassroom or live online
Curriculum and assessment
  • Project selection and business case
  • Scope and requirements definition
  • Scheduling and resource planning
  • Cost, risk and procurement controls
  • Stakeholder communication and team coordination
  • Monitoring, change control and closure

Assessment: Project management plan, timed case exercises and lessons-learned presentation.

Designed for: Project coordinators, team leaders, technical specialists and professionals who manage temporary initiatives.

IntermediateBM-235

Operations & Process Improvement

Develops the ability to map work, identify delays and defects, analyze root causes, define service levels and redesign a process with realistic controls. The emphasis is disciplined improvement rather than one-time problem solving.

Applied Certificate10 weeks / 60 guided hoursWorkshop-led blended learning
Curriculum and assessment
  • Operating models and value streams
  • Process mapping and observation
  • Capacity, flow and bottlenecks
  • Root-cause analysis and problem solving
  • Controls, measures and standard work
  • Improvement proposal and implementation roadmap

Assessment: Current-state map, diagnostic memo, redesigned process and implementation briefing.

Designed for: Operations staff, quality coordinators, supervisors and process owners.

IntermediateBM-250

Human Resource Management Practice

Covers the employee lifecycle from workforce planning and recruitment to performance, development, employee relations and separation. Learners produce practical HR documents while considering fairness, confidentiality, evidence and organizational policy.

Professional Certificate12 weeks / 72 guided hoursClassroom or live online
Curriculum and assessment
  • HR role, ethics and workforce planning
  • Job analysis and recruitment
  • Selection and onboarding
  • Performance and development
  • Employee relations and workplace conduct
  • HR metrics and improvement project

Assessment: Job documentation portfolio, interview simulation, policy case and HR dashboard assignment.

Designed for: HR assistants, office managers, supervisors and professionals moving into people operations.

IntermediateBM-270

Marketing & Digital Customer Acquisition

Connects market research, positioning, content, channels, customer journeys and measurement. Participants create a coherent campaign plan supported by audience insight, value propositions, channel logic, budget choices and performance indicators.

Professional Certificate10 weeks / 60 guided hoursBlended with campaign lab
Curriculum and assessment
  • Market and customer research
  • Segmentation, targeting and positioning
  • Brand message and content architecture
  • Digital channels and campaign planning
  • Customer journey and conversion
  • Measurement, optimization and campaign pitch

Assessment: Research brief, campaign assets, channel plan, metrics dashboard and pitch.

Designed for: Marketing assistants, entrepreneurs, sales professionals and business owners.

AdvancedBM-310

Strategic Management & Execution

Explores how leaders interpret an environment, make choices, allocate resources and build execution systems. Participants work through strategic diagnosis, scenario analysis, portfolio choices, operating priorities and governance for implementation.

Advanced Professional Certificate12 weeks / 72 guided hoursExecutive workshop format
Curriculum and assessment
  • Strategic purpose and stakeholder expectations
  • External environment and industry analysis
  • Internal capabilities and operating economics
  • Strategic choices and business models
  • Execution architecture and performance review
  • Board-style strategy presentation

Assessment: Strategic diagnostic, option paper, execution scorecard and panel presentation.

Designed for: Managers, department heads, founders and experienced professionals with responsibility for results.

IntermediateBM-330

Entrepreneurship & Small Business Growth

Guides founders from problem selection and customer discovery through business model design, operating setup, finance, market entry and growth controls. Each participant builds an evidence-based venture plan rather than a purely descriptive business plan.

Professional Diploma16 weeks / 104 guided hoursBlended venture studio
Curriculum and assessment
  • Opportunity framing and customer discovery
  • Value proposition and business model
  • Market entry and sales design
  • Operations, suppliers and legal basics
  • Startup finance, pricing and cash control
  • Venture validation and investor-style presentation

Assessment: Interview evidence, business model, financial forecast, operating plan and venture pitch.

Designed for: Early-stage founders, family-business successors and professionals evaluating self-employment.

Progression routes

Build depth in stages.

Learners do not always enter at the same point. Prior education, work exposure and assessment evidence may support entry above foundation level, while career changers may benefit from a staged route.

Stage 1 · Orientation

Certificate in Business Administration

A practical introduction to how organizations plan work, serve customers, control information and coordinate daily operations. Learners build core administrative judgment through schedules, workflow maps, meeting records, service standards and a small operational improvement project.

Stage 2 · Integrated practice

Professional Diploma in Business Management

An integrated management program covering commercial context, people, finance, marketing, operations and strategy. Participants examine a business as a connected system and complete a capstone that converts diagnosis into an implementable performance plan.

Stage 3 · Specialization

Select one or two applied certificates

Choose programs that deepen the responsibilities most relevant to the intended role. Admissions can help avoid duplication and identify prerequisite gaps.

Stage 4 · Advanced contribution

Entrepreneurship & Small Business Growth

Guides founders from problem selection and customer discovery through business model design, operating setup, finance, market entry and growth controls. Each participant builds an evidence-based venture plan rather than a purely descriptive business plan.

Assessment approach

Evidence should resemble the discipline.

The school uses assessment formats that reflect the kind of work learners are preparing to perform. Knowledge remains important, but final judgment is not based on memory alone.

  • Formative practice: short exercises, demonstrations, draft reviews and feedback before high-stakes submission.
  • Applied assignments: reports, plans, models, configurations, analyses, role plays, simulations or portfolios.
  • Integrated assessment: substantial tasks that require learners to combine concepts across modules.
  • Professional defense: selected diploma learners present work, explain assumptions and respond to questions.
  • Authenticity controls: version history, observation, oral questioning or staged submissions may be used to verify authorship.
Assessment principle

Explain the decision, not only the answer.

Professional work contains uncertainty and trade-offs. Learners should be able to describe the information used, alternatives considered, controls applied and limits of the recommendation.

Career relevance

Roles and responsibilities connected to this school.

Programs support development toward the roles below, but completion alone does not guarantee employment, promotion, licensing or employer eligibility. Career outcomes also depend on experience, local requirements and recruitment decisions.

Illustrative role directions

  • Operations coordinator or manager
  • Project administrator or project manager
  • Human resources officer
  • Business development executive
  • Customer experience manager
  • Small-business owner or team leader

Career development within the curriculum

Learners identify target-role evidence, translate assignments into portfolio items, practice concise explanations of their work and develop a realistic next-step plan. Diploma capstones can provide a substantial discussion piece for interviews when confidentiality and accuracy are protected.

Explore career services
Plan a school pathway

Compare the foundation, diploma and specialist routes.

Share your current experience, intended role and available study time. Admissions can recommend a sequence and identify whether a bridging module or direct entry is more appropriate.

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